Privacy Policy

Last updated: May 23, 2026

Alma Digital AI LLC (d/b/a Alma Digital Services) ("we," "us," or "our") operates almadigitalservices.com and related services. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

2. How We Use Your Information

We use your information to:

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Social Media and Meta Platforms

We maintain business pages on Facebook and Instagram. When you interact with our pages, Meta's privacy policy also applies. We may use Meta's tools to manage our social media presence, including publishing content and responding to messages. We access only the permissions necessary to operate our business pages.

4. WhatsApp Communications

If you contact us or use our WhatsApp-based AI assistant service, your messages are processed to provide customer support and business information. Message content is used only to respond to your inquiries and improve our service quality. We do not sell or share WhatsApp conversation data with third parties.

5. SMS/Text Messaging

When you provide your phone number and consent to receive text messages from Alma Digital Services, we may send you SMS messages related to customer care, appointment reminders, service updates, and responses to your inquiries.

What we collect: Your mobile phone number, message content, opt-in and opt-out status, and message delivery data.

How we use it: We use your phone number solely to send you the SMS messages you have consented to receive. We do not sell, share, or use your phone number or SMS data for third-party marketing purposes.

Opt-out: You can stop receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts. You may also contact us at [email protected] to opt out.

Help: Reply HELP to any SMS message for support, or contact us at [email protected].

Data retention: We retain your SMS-related data for as long as you maintain an active messaging relationship with us, plus up to 90 days after you opt out, to comply with regulatory requirements.

Message and data rates may apply. Message frequency varies based on your interactions with our services.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. We may use analytics tools to understand website traffic and usage patterns.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment processing is handled by Stripe, which is PCI DSS compliant.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.

9. Your Rights

Depending on your location, you may have the right to:

To exercise any of these rights, contact us at [email protected].

10. Third-Party Services

We use the following third-party services that may process your data:

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: